Posted by: danielrashke | June 17, 2014

Riding the Storm Out

Data Center Diagram2Last night the Madison, Wisconsin area (where the corporate headquarters of TASC are located) experienced several severe thunderstorms, straight-line winds, and at least one tornado. I’m relieved this morning to discover that nobody was seriously injured during the storms. Our thoughts are with those who experienced damage to their homes or property. Our connection to the community through the United Way will enable us to assist and support our home office employees and community neighbors who experienced damage, power outages, or injuries.

From a work perspective, this powerful storm caused a power outage in Building 2 of the TASC campus. Building 2 contains two main access points for our customers: the internet and the phone. Our state-of-the-art proprietary data center and customer care department are housed in this building, where we made significant investment to ensure Client and Participant data remains secure, and to guarantee that we can continue to serve customers at all times. When the power outage occurred at approximately 1:00 a.m. Central Standard Time, our diesel generator kicked in and kept the data center fully functional and running without a hiccup until power was restored.

In addition to the data center on the TASC campus, we also maintain a redundant data center in a suburb of Madison. Investing in and maintaining these security measures ensure that our Clients and Participants have access to their funds and Plan information at all times.

The forecast for this week predicts more severe storms all over the country. Please take caution and stay safe.


%d bloggers like this: