Posted by: jessicasmall | May 14, 2007

MyTASC Performance Levels Continue to Increase

Everyone has returned from TASC’s National Sales Convention in Miami, Florida.  It was a great experience at so many levels that many wanted to stay longer. The best part was receiving input and support regarding the direction TASC was taking.
 
Another positive development is that performance levels have increased each week since the launch of MyTASC. The increased is due to a combination of three things: traffic on web and phones is slowly returning to expected levels, an increased capacity to serve, and a migration of customers from first time users (100 percent) to repeating users (50 percent), meaning many customers have moved pass the initial login and the learning curve invovled in navigating the new site. Here are some statistics prepared by TASC’s Business Technology Services (BTS) department.
 
The number of visitors on the website has been dropping about 20-25 percent  each week (compared to launch week). The current weekly activity is 42.40 percent down from launch week. This reduction in activity and TASC’s move to double its bandwidth has dramatically improved performance. We have had  69,878 absolute unique visitors to the website since launch. Last week, 69.84 percent of the visitors were returning visitors while 30.16 percent were new visitors. For web browsers 92.14 percent of our visitors use Microsoft Internet Explorer, 5.89 percent use Mozilla Firefox, 1.35 percent use Apple Safari. Less than two percent of our visitors utilize unsupported browsers. For your reference, the preferred and supported browsers are: Internet Explorer version 6.0+ and Firefox version 1.5+.


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